The second-hand marketplace Shoppers Express Anger About Sizing Updates
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for female and kids' apparel without notifying every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category than originally posted because of the remapping.
Vinted explained the revised method more closely matches other platforms.
They have suggested members to review their products and adjust the sizing manually where appropriate, which has left users frustrated.
Sizing System Changes
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Necessary Adjustments
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she said.
Marketplace Information
The app has more than 100 million users, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.
